macos – Bluetooth Logitech MX Master (all of them) Freezes Throughout the Day Momentarily

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Ok, I have an issue that I absolutely cannot figure out.


When I use my mouse on my Mac every few minutes. The mouse freezes for a moment, seems to restart, then allows control again. The issue affects every button, scroll, and pointer movement.

I've tried using bluetooth as well as the supplied dongle.

The error doesn't seem to affect any other bluetooth or wifi connections to my Mac, only my mouse.

I tried uninstalling Logitech Options+ to see if that was the issue and nope, still happens.

I get the following errors in console when it freezes:

error   08:47:39.015479-0400    bluetoothd  Invalid operation. Trying to get HIDBehavior for 27F98F35
error   08:47:39.015886-0400    bluetoothd  Invalid operation. Trying to get HIDBehavior for EE502172
error   08:47:39.016387-0400    bluetoothd  Invalid operation. Trying to get HIDBehavior for 35789670

This is what comes up right before the error in Console:

default 08:47:39.015161-0400    bluetoothd  Update devices: paired, classic, 5 total
default 08:47:39.013889-0400    bluetoothd  Accessory power changed (coalesced)
default 08:47:38.023031-0400    bluetoothd  Sending XPC message "CBMsgIdPeerConnectionParametersUpdated" to session ""
default 08:47:38.016076-0400    bluetoothd  Connection Update: setting LE device "<private>" connection threshold to 50 events with interval 12, LSTO 100

I've reset PRAM and SMC to no avail. I've charged batteries, un-paired and re-paired, and just about everything else I can think of. I even wiped and reinstalled MacOS.

So my question is this: What in blazes is causing my mouse to behave this way? And more importantly, how do I fix it?

I have tried the following mice and each has had the same issue:

  • Logitech MX Master
  • MX Master 2
  • MX Master 3 for Mac
  • PC/Mac MX Master 3s

I've run each one on my 2019 MacBook Pro with Touch Bar. Here's the specs:

  • Monterey 12.4
  • 13-inch 2019 w/2 Thunderbolt 3 ports
  • 1.4 GHz quad-core Intel Core i5
  • 16 GB ram

Here's my Bluetooth info:
Bluetooth Controller:

  • Address: F8:FF:C2:5B:CE:D1
  • State: On
  • Chipset: BCM_4377
  • Discoverable: Off
  • Firmware Version: 85.87.148
  • Product ID: 0x0001
  • Supported services: 0x382039 < HFP AVRCP A2DP HID Braille AACP GATT Serial >
  • Transport: PCIe
  • Vendor ID: 0x004C (Apple)

Author: Subham

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